Secure, seamless, and scalable fintech solutions — enabling businesses to manage payments, automate finances, and grow with confidence.
Secure, seamless, and scalable fintech solutions — enabling businesses to manage payments, automate finances, and grow with confidence.
Applicable to All Students and Users
This Cancellation & Refund Policy explains the terms applicable to payments made for online courses, classes, training programs, and other educational services provided by ShineWeb Tech Education.
By enrolling in a course or making a payment through our website, you acknowledge that you have read, understood, and agreed to this Cancellation & Refund Policy.
Students are required to pay the applicable course or class fee displayed on the website at the time of enrollment. Course access may be provided after successful confirmation of payment.
All payments made for courses, online classes, training programs, and other educational services are final and non-refundable.
Once a payment has been successfully completed, the amount will not be refunded or cancelled.
After successful payment and course enrollment, students cannot cancel their enrollment in order to receive a refund.
No refund will be provided if a student changes their mind, decides not to continue the course, is unable to attend classes, does not access the course content, or stops participating in the course after enrollment.
Failure to attend online classes, live sessions, recorded classes, tests, assignments, or other course activities does not make the student eligible for a refund.
Similarly, discontinuing a course after enrollment will not create any entitlement to a refund.
If a payment is shown as failed or unsuccessful but the amount has been deducted from the student's bank account or payment method, the transaction may be subject to verification by the payment gateway or bank.
If the payment gateway confirms that the transaction was unsuccessful and the amount is eligible for reversal, the amount may be returned according to the payment gateway or banking process.
If a student accidentally makes a duplicate payment for the same course and the duplicate transaction is confirmed by our payment provider, the duplicate amount may be reviewed and processed according to the applicable payment gateway procedures.
Payment confirmation or reversal may sometimes be delayed due to banking issues, payment gateway processing, network problems, technical failures, holidays, or other circumstances beyond our control.
In such cases, students may contact our support team with the relevant transaction details for assistance.
Students are advised to carefully review the course name, syllabus, duration, class schedule, course fee, eligibility requirements, learning format, and other available information before making a payment.
By completing the payment, the student confirms that they have reviewed and accepted the course details and this no-refund policy.
Any exception to this policy, if considered by ShineWeb Tech Education, will be handled at the discretion of the organization and subject to applicable laws and payment provider requirements.
ShineWeb Tech Education reserves the right to update or modify this Cancellation & Refund Policy from time to time. Any updated version will be published on this page and will become effective from the date of publication.
For questions or concerns regarding a payment or transaction, students can contact our support team through the official contact details provided on our website.
ShineWeb Tech Education
Email: support@shineweb.in
Important: Once a course or educational service payment has been successfully completed, the payment is final and non-refundable, subject to applicable laws and the provisions stated in this policy.